Sue Burrell with Derek Richardson, North East programme director, Openreach
Sue Burrell with Derek Richardson, North East programme director, Openreach

Superfast North Yorkshire completes main phase of work

27 May 2015

The main phase of pioneering multimillion pound network is complete with around 150,000 premises now with access to fibre.

Further major investment is set to make the technology available to thousands more households and businesses

Superfast North Yorkshire celebrated the completion of the first phase of its superfast broadband rollout programme with the ceremonial switching on of a fibre broadband cabinet in Masham.

The new fibre cabinet is the 1000th to be installed across the county1 – and is one of four cabinets that will be providing access to high speed broadband for more than 800 homes and businesses in the small market town.

It means that nearly 90 per cent of the county’s 380,000 premises can now get high speed broadband – offering speeds of up to 80Mbps and beyond – when BT’s commercial roll-out of fibre broadband is also taken into account.

Work is already underway on the next phase of the Superfast North Yorkshire project with £8 million in additional funding to make high speed broadband available to another 11,100 homes and businesses in 2017. Details of where the first 6,500 of these premises are located will be loaded onto the SFNY website in the coming weeks. The SFNY website features new mapping technology, which will allow people to input an address or click on a location and see if superfast broadband is available. Also, for the first time, the website will indicate whether High Quality broadband is available from wireless operators and other alternative community broadband schemes

High Quality broadband provides more than 10Mbps download speed which, while not reaching superfast broadband speeds, may be able to give a much better service for premises in locations where SFNY has not yet been able, within the funding available, to provide superfast broadband.

Scott Walters, Chief Executive of SFNY, said: The completion of the main part of the Superfast North Yorkshire project is fantastic news and means that hundreds of thousands of homes and businesses who were previously beyond the reach of fibre, can now enjoy the numerous benefits of high speed broadband.

“With phase 2 we plan to make the technology available to a further 11,100 premises and hope to go further still with new fibre broadband technology we’ve been testing here in North Yorkshire. It also remains the stated vision of SFNY to enable access to High Quality broadband for 100 per cent of premises in North Yorkshire by the end of 2017.

Since work began on the Superfast North Yorkshire project in 2012, engineers from BT’s local network business, Openreach, have enabled 149 exchanges, and installed 10,000 kilometres of fibre optic cable – enough to stretch from York to Tokyo.

People across the county have been embracing the broadband revolution with some of the highest take-up figures in the UK. More than 34,000 homes and businesses within the project area have so far signed up to a high-speed broadband service.

Masham is the latest of around 700 towns and villages that have been connected with fibre since the village of Ainderby Steeple became the first community to benefit from the Superfast North Yorkshire project in December 2012.

One Masham resident celebrating the arrival of superfast is Sue Burrell who runs the Millgate Bed and Breakfast, recently rated best in the world, according to TripAdvisor’s Travellers’ Choice awards.

The accolade has meant the Millgate’s bookings have gone through the roof – leaving them full for most of 2015 and up to September 2016.  But owner Sue Burrell says the key to staying on top is having superfast broadband.

Sue said:One of the things you are now assessed on by websites like is the quality of the broadband available to guests. Not being able to offer a good quality broadband connection could see our rating drop.  These days it is seen as an essential, especially among the younger guests – it is the first thing they ask about.

With my old broadband connection I always knew when a guest was trying to log on because my work connection ground to a halt! I then ended up working very late into the evening just so I could get a better connection. When we won the award we were inundated with bookings and thousands of emails and it took 10 days of working all day and into the early hours to clear the backlog as my email account was so sluggish and difficult to use because of the slow broadband. Having superfast broadband will now make a huge difference to us.


Bill Murphy, BT’s managing director of next generation access, added: Today’s announcement is a great achievement, particularly with all the challenges that rolling out a fibre network in such a rural and remotely populated county like North Yorkshire brings.

Small enterprises like the Millgate B&B form a key part of the local economy in rural areas. For them, faster broadband is essential. It presents new opportunities for speaking to customers and clients online, improving customer service and opening the doors to doing more business online – helping them to discover new markets, sell new products, try new models and compete on an equal footing with larger businesses.

The Superfast North Yorkshire project was the first in the UK to deploy fibre broadband using Broadband Delivery UK (BDUK) funds following the signing of a £36.4m contract led by North Yorkshire County Council and BT in July 2012.

The pioneering project was also the first in the North of England to deploy microwave radio technology designed to extend the reach of fibre – linking up the remote village of Westow. In another technology first, the village of Ulshaw was enabled with fibre using Fibre to the Remote Node technology, designed to bring superfast broadband to remote and challenging areas.

The deployment of fibre broadband by the Superfast North Yorkshire project is in addition to more than 200,000 North Yorkshire properties able to access fibre as a result of BT’s £2.5 billion commercial roll-out programme across the UK.

BT was chosen as the private sector partner in the project following an extensive selection process by the county council. The company is contributing £10 million towards fibre deployment in “non-commercial” areas whilst the county council is using its £17.8 million share of BDUK funds and a further £8.6 million coming from the European Regional Development Fund for the first phase of the project

The high-speed network installed by Openreach is available on an open, wholesale basis to all companies offering broadband services so North Yorkshire households and businesses will benefit from a highly competitive market.

For further information on the Superfast North Yorkshire programme visit

Due to the current network topography, and the economics of deployment, it is likely that some premises within the selected exchange areas will not initially be able to access fibre-based broadband. Alternative solutions for these locations are being investigated.

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