Taking the pick between so many delivery services now available on the market can be tricky. When handing your goods over to another company or individual to take care of your valuable goods, whether this is a monetary value, sentimental, or it holds some particular importance, requires a level of trust. The process of finding the right courier and making sure they can be trusted is therefore important. There are several factors that make a courier service reliable and trustworthy. Of which, you should look out for when seeking the right courier service.
These factors include the following:
What courier services do you require?
This might seem like a strange question. If you require a courier you will assume you can pick from any courier company on the market. However, this is not always the case. If you require the assistance of a specialist courier service, for example, for the movement of fragile goods, you will have to seek a courier that is equipped with the right tools, equipment, and insurance to deliver your goods.
When browsing couriers, you will find there are many that specialise in different areas, such as:
- White glove couriers
- Fleet services
- Ugly freight
- Aircraft on ground
Once you have established the type of courier you need, you can move on to considering other factors.
As any company will know there should always be a budget put aside for additional operations. When searching for a courier you should have a price in mind and consider each courier with price in mind. Most courier services will charge a rate based on the load and distance required. Bear in mind value for money is what is important here.
If you need your goods delivered quickly, speed will be an important factor to consider. Many courier companies and drivers now offer the option of same day delivery and next day delivery to cater to the needs of busy companies and to keep up with the demand from customers. When finding a reliable courier, you should consider asking them how quickly they can deliver goods and what their average delivery time.
Areas the courier covers
If your customers are located across the country and you need goods delivered to them asap, find a courier service that is able to deliver to all areas of the country. Some couriers may be limited to particular regions, while others may charge extra for longer distances. Be sure you are aware of this before booking a courier.
Vehicle and goods tracking capability
For some additional peace of mind, using a courier service who can provide you GPS tracking information is incredibly useful. As a company arranging courier delivery of your products to customers, you will want as much information as possible, being able to provide your customers with expected delivery dates and times. This tracking will also allow you to keep in touch directly with your courier driver and use this information if anything were to go wrong with your delivery.