Alexander Court Care Home Harrogate

Care home removes all nursing patients following further CQC inspection

24 July 2014

The Alexander Court Care Home are today (24 July 2014) taking steps to remove all nursing patients from their care home on Cornwall Road in Harrogate.

Residents who do not receive nursing support are currently remaining at the home.

The Care Quality Commission (CQC) re-visited the home for the elderly on 8 and 9 July 2014. During their visit they concluded that the care had not substantially improved from their previous visit in June 2014.

Inspectors were also made aware of a recent unexpected death at the home. This matter is now being investigated by the CQC and other authorities.

Debbie Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North said:  A recent CQC inspection to follow up on previous issues has resulted in further concerns about the standards of care at Alexander Court in Harrogate, and we are liaising closely with North Yorkshire County Council and local commissioners to safeguard the wellbeing of everyone who lives at the home.

The council and CCG are currently providing direct support and care for residents at the home and are looking to source alternative accommodation for those residents that require nursing care. We are in direct contact with our partner agencies to ensure that the moves are handled as carefully as possible.

In the meantime, CQC will continue to monitor this provider in line with our regulatory responsibilities and will not hesitate to take further action if required.

Officers from the County Council, together with nursing and medical staff from the CCG, have already put in place a contingency plan, following a series of concerns over the quality of care at Alexander Court. These arrangements included the placing of qualified social care staff and medical personnel at the Home.

A spokesperson for North Yorkshire County Council said: The Council and the CCG will now move forward to find alternative accommodation by the end of this week for those residents of Alexander Court who are registered for nursing care. Other arrangements are being prepared in case it also becomes necessary to find alternative accommodation for the remaining residents who do not receive nursing care.

The Council and the CCG have had concerns for some time about the quality of care being provided at Alexander Court. These concerns include a variety of issues, ranging from medication and nursing care to the comfort and the dignity with which residents are treated.

The Council and the CCG have assured residents of Alexander Court that they will receive the full support and assistance of social care and medical professionals at all times.

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