Leading facilities management and compliance company, Robinsons Facilities Services, has appointed a new director to head up the firm.
Katie Challis, who previously acted as Service Manager at the company, has been promoted to director following a period of recent change.
Robinsons Facilities Services offers a full range of hard FM services to commercial customers throughout Yorkshire including boiler, plumbing, air conditioning, electrical maintenance and repair services as well as many other specialist services provided by its long-established subcontractor partnerships.
The company has enjoyed 20% year on year growth since 2013 and is now four times the size it was then, managing maintenance contracts for over 500 sites in Yorkshire and employing 18 staff from its head office in Bishop Thornton, Harrogate.
Katie joined Robinsons Facilities Services soon after completing her degree at Manchester Metropolitan University. Since joining the business in a customer service role, Katie has progressed to take on more senior positions and has held the Service Manager position for the last two years.
Her track record of providing exemplary client care skills has ensured she has become a key member of senior staff at the firm and now manages a large number of customer maintenance contracts ensuring firms are compliant with the latest mechanical and electrical safety standards.
Katie’s new Director role will see her continue her focus on business development, engaging with both current and new customers, with a continuous aim of driving the business forward and overseeing the day to day operations of both the business and the staff.
Managing Director Luke Kitchen commented:
Katie is a fantastic, hardworking individual who consistently strives for customer satisfaction. She has shown herself to be highly skilled in the field of commercial facilities management and compliance and we are exceptionally proud to appoint her as a director of the firm at what is an extremely exciting time for the business.
It is estimated that women hold less than 25% of board positions in the UK, and far less than this in male-dominated industries such as compliance and engineering. Robinsons Facilities Services are keen to recognise Katie’s hard work which has resulted in a promotion to Director.
Luke Kitchen will remain in his role as Managing Director but will not be involved in the day to day operation of the business, instead taking a more strategic and advisory role to support Katie and her team as he works on the firm’s five-year business plan.