McDonalds in Harrogate closes for transformation to redefine customer experience

McDonald’s in Harrogate set to unveil a dramatic transformation that they say will redefine customers experience.

The McDonald’s on Cambridge Road has now closed temporarily for a new, exciting transformation following local franchisee Pritpal Singh’s investment in improving the experience for local customers. These major developments will provide the foundations for current and future changes to the McDonald’s menu and service experience.



The restaurant will re-open its doors on the 28 January 2016.

McDonalds say that digital innovation is at the heart of the transformation. The big changes focus on providing customers with more choice as to how they order and pay, adapting how the food is prepared and served and offering new technological features to create an environment that is even more welcoming and enjoyable.

The restaurant will feature new self-service kiosks, digital menu boards and tablet computers, and will also include McDonald’s style with a brighter, more modern interior and exterior design. There will be new comfortable seating and free Wi-Fi.

 

McDonald’s franchisee Pritpal Singh who owns and operates the restaurant in Harrogate, as well as 23 McDonald’s restaurants in Yorkshire said:

We’re thrilled with the transformation that’s taking place because we’re committed to offering our customers’ more choice and fast service. Technology has a huge role to play in all walks of life, including our customers’ eating out experience, so the new tech we’re introducing recognises the way people live their lives today.


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