A Harrogate parcels firm, Able Couriers Ltd, had a surprise delivery of their own after their colleagues in the £58m APC Overnight Network – of which they are a member – named them its most successful depot in the UK.
Able Couriers were recognised for achieving a 100 per cent delivery success over the past 12 months, where they delivered an average of 100,000 parcels. They fended off competition from 120 other APC depots across the whole of the UK to get the gong and fly the flag for Harrogate at a glittering awards ceremony attended by 450 people in the Midlands at the weekend.
Paul Griffiths of Able Couriers led the team onto the stage to collect the award on behalf of the 12-strong company, based on Camwal Road in Starbeck.
Paul Griffiths said:
This award proves just how hard the team works to ensure a first class services is delivered at all times. Being part of the APC Overnight network has had a huge impact on our business.
Aside from having an excellent reputation for same day and international parcel delivery in our own right, we are now part of an overnight, national distribution network, delivering 1.5m parcels or more every month of the year.
Being able to offer next day delivery has had a huge impact on our bottom line and we are over the moon that we have been recognised as doing a good job for our colleagues in the network in return.
Able Couriers Ltd was one of the founding members of APC, which started trading 1994, adding next day and overnight delivery to Able’s existing local and national distribution services.
Since then, the business has gone on to help APC become a Sunday Times PwC Profit Track 100 company. Last month saw the distribution firm ranked 66th in the league table, which highlights Britain’s top-performing private companies with the fastest-growing profits.
CEO of APC Overnight, Syed Ziaullah, said:
Last year, when independent researchers produced a report benchmarking our industry, APC came out top in no less than thirteen separate categories including customer service, quality, image, reliability, responsiveness, pricing, value and security.
We are, in short, the most recommended express parcel delivery company in the UK right now. None of this would have been possible without having excellent members. Each of the 120 companies in our network is fantastic but Able Couriers really set the standard this year.
They demonstrated exceptional growth, a professional fleet, good working conditions, incredibly high customer satisfaction levels and a phenomenal delivery success record.
In my view, they did Yorkshire proud and are a business to watch for the future.